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Services marketing : integrating customer focus across the firm / by Valarie A. Zeithaml, Mary Jo Bitner.
Material type:
TextPublication details: New Delhi : Tata McGraw-Hill , c2003.Edition: 3rd edDescription: xx, 668 p. : ill. ; 26 cmISBN: - 0072471425 (alk. paper)
- 658.8 Z48s 2003 21
- HD9980.5 .Z45 2003
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Premier University Business Library | 658.802 Z48s 2004 | 1 | Available | 23199 | ||
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Premier University Business Library | 658.802 Z48s 2004 | 2 | Available | 23200 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 3 | Available | 20759 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 4 | Available | 20930 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 5 | Available | 20929 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 6 | Available | 20752 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 7 | Available | 20748 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 8 | Available | 20757 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 9 | Available | 20754 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 10 | Available | 20750 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 11 | Available | 20939 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 12 | Available | 20758 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 14 | Available | 20751 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 15 | Available | 20761 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 16 | Available | 20760 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 17 | Available | 20942 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 18 | Available | 20753 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 19 | Available | 20935 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 20 | Available | 20941 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 21 | Available | 20755 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 22 | Available | 20938 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 23 | Available | 20936 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 24 | Available | 20934 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 25 | Available | 20756 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 26 | Available | 20933 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 27 | Available | 20749 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 28 | Available | 20931 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 29 | Available | 7771 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 30 | Available | 7775 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 31 | Available | 20937 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 32 | Available | 7770 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 33 | Available | 7772 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 34 | Available | 7774 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 35 | Available | 20940 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 36 | Available | 20928 | ||
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Premier University Business Library | 658.802 Z48s 2003 | 37 | Available | 7773 |
Includes bibliographical references and index.
BBA, MBA, EMBA.
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